We have been working with WBS for about 3 years, and there are two things that seem to define WBS’ service: a consistently high level of delivery accuracy, and great communication regardless of subject matter. We are always informed right away of any unexpected issues, or expected ones, and if we contact WBS we receive feedback right away. Communicating with anyone within WBS and WBS Nordic is very easy, and everyone are always very friendly and service-minded. Overall it’s super easy to be a happy customer of WBS, and we can warmly recommend anyone to take advantage of their services!
My experience of Worldwide Book Services for the last few years has been first class. It is always easy to talk to your representatives, whose expertise with the various countries that I deal with is invaluable. If I have had a problem it is very quickly resolved, and when we are up against tight schedules, there is a willingness to cooperate fully and accommodate our demands. This year we had to organise a change of shipper for one of our most important customers, and I had no hesitation in recommending Worldwide Book Services. That decision has been fully vindicated from our point of view, and more importantly our customer’s.
Cambridge University Press
WBS are always friendly and helpful, they always makes an effort to solve any problems I may have quickly, they’re generally very efficient and easy to work with. WBS are unique as they take the trouble to go a step further in comparison to other companies I have worked with.
I was looking for you in Frankfurt, wanted to meet you and thank you very much for your cooperation,
I appreciate that a lot!!! It was my pleasure to work with you, if there is any other shipment like that one,
Will contact you directly! So many thanks!!!
Worldwide Book Services take all the hassle out of what can be a very time-consuming and confusing shipping process (especially with events in the US). We have used them on a number of occasions and their service and customer service has been excellent. Thanks WBS!